Refund policy

Please note: All lip glosses are made to order. 

For hygiene purposes, we are unable to accept returns; therefore all sales are FINAL!

We take great pride in our products and want to ensure that you are 100% satisfied with your order. Please inspect your order upon receipt and contact us immediately (within 24-48 hours of delivery) if your item is defective, or in the case that you received the wrong item; we will make it right. 

Please visit the contact us page to submit your concerns or send us an email: maria@shoppurelip.com